Data privacy notice and Terms of use


Data privacy notice
Our web pages at www.roemheld-gruppe.de are intended to facilitate your access to our information and services. We reserve the right to make changes or additions to the information provided.
When creating our pages, we pay careful attention to accuracy, currency, completeness, comprehensibility, and constant availability of the information provided.
The service provider according to §13 of the German Teleservices Act and responsible authority according to §3 par.7 of the Federal Data Protection Act is Römheld GmbH Friedrichshütte, cf. our legal notice for more information.
Please note the following information when using our website:

Data privacy
We take the protection of your personal data very seriously. Personal data includes all data that relates to you personally, such as name, address, e-mail addresses, user behaviour.

Informational use (website usage without registration):
When using our web content solely for informational purposes, or if you do not register and sign in to use the website, we do not collect any personal data as a matter of principle except for the data that your browser transmits in order to allow you to visit the website. These are: 
– IP address
– Date and time of enquiry
– Time different from Greenwich Mean Time (GMT)
– Contents of request (specific page)
– Access status/HTTP status code
– Respective volume of data transmitted
– Web page from which the request originates
– Browser
– Operating system and interface
– Language and version of browser software.
If you send us an e-mail, these will be stored and used along with your e-mail address, solely for the purpose of the communication in question.

Online store use (website usage with registration):
We have incorporated an online store into our website, which provides the following services:
- Ordering some of our products
- Sending enquiries about our products
- Downloading CAD data for our products 
- Downloading user manuals for our products
If you want to use these services, you must register beforehand and create a customer account where your data will be stored for later transactions and communications. Required fields will be marked separately; other information is voluntary.
When creating a customer account under “My Account,” the data you provide there will be revocably stored in a customer data base to which the ROEMHELD Group Company
- Römheld GmbH Friedrichshütte
- Hilma-Römheld GmbH
- Römheld Rivi GmbH
- Stark Spannsysteme GmbH
- Römheld Beteiligungsgesellschaft mbH (ROEMHELD Group)
has access. The ROEMHELD Group’s sales partners responsible for your company also have access; they can be viewed on the website under “contact”.
We will only use the data you provide for the purposes of handling your enquiry or your order, or for technical assistance. We will share the data with the shipping company we commission as needed. If necessary, we will share your payment information with our house bank or the house bank of the respective vendor.
To prevent third-party access to your personal data, especially financial data, the ordering process will be encrypted with SSL technology.
You can always have us erase your data by sending us the appropriate information. Either by e-mail to marketing@roemheld.de or by post, fax, or phone to the contact data listed in the legal notice. We will comply and erase your information as soon as possible, as long as we are not prevented from doing so legally or by an official directive.

Use of cookies:
(1) Cookies will still be stored on your computer when you use the website. Cookies are small text files saved to your hard drive that are assigned to the browser you use, and through which the location of the cookie (in this case, with us) accrues certain information. Cookies cannot run a program or transmit viruses to your computer. They serve to make the website more user-friendly and efficient overall. We use cookies so we can identify you for subsequent visits if you have an account. Otherwise you’ll need to re-register for each visit.
(2) This website uses cookies as follows:
– Transient cookies (temporary use)
– Persistent cookies (limited-time use)
– Third-party cookies (from third-party providers)
– Flash cookies (long-term use).
(3) Transient cookies are automatically erased when you close your browser. These especially include session cookies. They save a “session ID,” with which different requests from your browser can be assigned to the joint meeting. This allows your computer to be recognised again when you return to the website. The session cookies will be erased when you log out or close your browser.
(4) Persistent cookies are automatically erased after a given period of time, which can vary depending on the cookie. You can erase cookies at any time in your browser’s safety settings.
(5) You can configure your browser setting as you wish, e.g., refuse to accept third-party or all cookies. However, we would like to point out that you then may not be able to use all functions on this website.
(6) The flash cookies used are not collected by your browser, but by your Flash plug-in. These save the required data regardless of the browser you use and have no automatic expiration date. If you do not want flash cookie processing, you’ll need to install the appropriate add-on, such as “Better Privacy” for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or Adobe Flash Killer Cookie for Google Chrome.
(7) This stored information is saved separately from any other data submitted to us. The cookie data in particular is not associated with your other data.


Using Google Analytics:
(1) Our website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies,” text files that are saved to your computer and allow your use of the website to be analysed. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the United States and stored there. If IP anonymization is activated on this website, however, your IP address will be truncated by Google within the member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional circumstances will the full IP address be transmitted to a Google server in the United States and truncated there. Google will use this information on behalf of the operator of this website in order to analyse your use of the website, compile reports on website activities, and perform other services for the website operator related to website use and internet use.
(2) The IP address transmitted by your browser in the context of Google Analytics will not be combined with other Google data.
You can prevent cookies from being stored through the appropriate setting on your browser software; however, we would like to point out that if you do so, you may not be able to use all the functions on this website to their full extent.
(3) You can also prevent the data generated by the cookie that is related to your use of the website (incl. your IP address) from being collected and processed by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
(4) This website uses Google Analytics with the extension “_anonymizeIp()”. With this, IP addresses will be processed in their truncated form so that they cannot be personally linked to anyone.
(5) Google Analytics is used in compliance with the requirements agreed upon by the German Data Protection Authority and Google. Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
User conditions: https://www.google.com/analytics/terms/gb.html,
Overview of data privacy: https://support.google.com/analytics/answer/6004245?hl=en, Data privacy statement: https://policies.google.com/privacy?hl=en.


Right to information and objection
(1) You have the right to request information from us at any time about the data you have stored with us, as well as about its origin, recipients, and categories of recipients to whom these data is forwarded and the purpose of storing it.
(2) If you have given your consent to the use of data, you can revoke this at any time.
(3) Please direct all requests for information, enquiries, and objections to data processing to our data protection officers: 
Josef Kaiser
E-mail: datenschutzbeauftragter@roemheld.de
or to the contact information listed in the legal notice.


Data security
We maintain current technical measures to guarantee data security, particularly the protection of your data from being endangered during transmission or being obtained by third parties. These are always updated based on the current state of technology.


Terms of use
We have compiled the information on our website with utmost care. It is continually checked for accuracy and completeness of the content, updated, and expanded. Please note the following limitations despite our best efforts:
Own content: We review and update the information on our website regularly. However, due to the complexity of our content, we cannot rule out that individual pieces of information we provide are erroneous, not up to date, or incomplete. Therefore we are not liable for the accuracy, currency, or completeness of the information we provide.
Please inform us if you should discover that our content is not correct, current, complete, or comprehensible. We will endeavour to take prompt corrective action.
Content from external providers: If our website contains links to third-party websites, these are created based on our best knowledge and with the utmost care. We reviewed the reliability of the provider and the accuracy and legality of their content in doing so. Content from external websites is subject to dynamic changes, however, that we cannot check in each individual case and over which we have no influence. We expressly disassociate ourselves from external content and do not take ownership. Please appreciate that we do not accept any liability for damage resulting from the use or non-use of external web content.
Please inform us if you discover links that you believe refer to unlawful or inaccurate third-party content. We will then review these thoroughly and remove them from our website in the event of infringement.
Information on our CAD data:
Our CAD data is generally simplified data that states the interference contour of the component in its starting position. Measurements for fastening and oil connections may be used for personal use in the design process. It is forbidden to disseminate these or make them publicly accessible. Other derivations may differ from the real component and are thus not recommended for further processing.


Intellectual property rights:
We reserve all rights to content on our website subject to protection. Exclusive rights to logos, texts, images, and other content, as well as the design of the web pages - unless otherwise labelled - are held by us or by our vendors. We would like to point out that protection due to copyright law and other laws related to the protection of intellectual property (e.g., MarkenG) exists even without special designation.
The contents of our website may not be reproduced, disseminated, made publicly accessible, or processed without our prior written approval apart from legal exceptions. We permit framing upon request, only insofar as the website is recognisable in its artistic entirety and is the only information in the frame.